Survey Finds Widespread Worker Concern Over AI’s Growing Role at Work
Four out of five workers believe artificial intelligence will affect their day-to-day tasks, with younger employees expressing the greatest concern as companies expand the use of AI tools and automation, according to a new survey reported by Reuters. The findings highlight growing uncertainty about how rapidly evolving technologies will reshape jobs across sectors.
The research, conducted by global recruitment firm Randstad, shows a sharp rise in demand for AI-related skills. Job postings seeking “AI agent” capabilities increased by more than 1,500% over the past year, reflecting a shift toward automation that is increasingly replacing routine, low-complexity roles. Randstad’s annual “Workmonitor” report drew on surveys of 27,000 workers and 1,225 employers, alongside analysis of more than three million job listings across 35 markets.
The report comes as labour markets face mounting pressure amid corporate cost-cutting and workforce reductions worldwide. Companies are investing heavily in AI to boost efficiency, even as many have yet to see clear financial returns. Randstad Chief Executive Sander van ’t Noordende said employees are generally open to AI but remain cautious, noting concerns that businesses may prioritise savings over worker interests.
Generational differences were evident in attitudes toward AI. The survey found Gen Z workers to be the most anxious about its impact, while Baby Boomers reported greater confidence in their ability to adapt. Nearly half of respondents believe AI will benefit employers more than employees, and a gap persists between employer optimism and worker confidence about future business growth.
