UK Firms Use ‘Bossware’ to Monitor Workers

UK Firms Use ‘Bossware’ to Monitor Workers
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A recent survey has found that a third of UK firms are now using “bossware” to monitor their employees’ online activity, including tracking emails and web browsing.

According to a report from The Guardian, this trend is a notable increase from a 2023 survey by the Information Commissioner’s Office (ICO), which found that less than one-fifth of people believed they were being monitored. The most common methods of surveillance include tracking log-in and log-off times, monitoring emails, and reviewing system access.

While some companies justify the practice as a way to prevent insider threats and protect sensitive information, the surveillance is causing unease among employees and managers. A significant number of managers oppose the practice, arguing that it undermines trust and is an invasion of privacy. One in six managers said they would consider leaving their job if their company began monitoring their online activities.

The ICO has warned that excessive surveillance can be an invasion of privacy and has stated that employers are obligated to inform staff about the nature and reasons for any monitoring.