AI Outperforms Humans in Emotional Intelligence Tests, Study Finds

A groundbreaking study by the University of Geneva reveals that generative AI systems, including ChatGPT, scored an average of 82% on standardized emotional intelligence (EI) tests—surpassing the human average of 56%, Anadolu Agency reported. The research evaluated six AI models, highlighting their ability not only to choose emotionally intelligent responses but also to design new, clinically valid EI assessments in minutes.

Notably, ChatGPT-4 generated tests deemed comparable to expert-crafted versions in clarity and realism. The findings, published this week, suggest AI could augment roles in education, coaching, and conflict resolution when used under supervision.